This plugin allows you to integrate and sync JIRA® issues with Kayako tickets. You can create a JIRA® issue directly from Kayako and sync comments and replies automatically. On the ticket view page you will find a new tab called “Kayako-JIRA-Plugin” that allows you to convert the Kayako ticket into a JIRA issue.
Our license allows you to install this product in 1 domain, if you need more domains please create an additional order for each one.
Find out what people are saying about the JIRA® plugin at the Kayako forums:http://forums.kayako.com/threads/jira-kayako-module-for-v4-by-dewak.27107
IMPORTANT NOTES:
- Requires ionCube Loaderversion 3.3.18+ and PHP SOAP extension enabled.
- Only available for the download/self-hosted version of Kayako Resolve/Fusion.
- JIRA® is a registered trademark of Atlassian.
- Compatible with Kayako 4.50 or newer, and JIRA® 4, 5 and 6.
Please contact our support for renewal options.
Create JIRA® issues straight from Kayako
With this plugin you can push a Kayako ticket into JIRA® with one click, you can even select the project and priority for the newly created JIRA® issue.
Sync JIRA® issues and Kayako tickets
Comments on JIRA® issues are replicated as Kayako private posts and Kayako replies are replicated as JIRA® comments. Syncing automatically stops when the JIRA® issue is closed.
You can find a live demo of the Kayako plugin for JIRA® at the following URL:
JIRA® URL
http://dev.dewak.com:8089/secure/Dashboard.jspa
User: kayako
Password: kayako
Kayako URL
http://dev.dewak.com/clients/kayako_jira/staff
User: admin
Password: abc123
